GoToMeeting The trusted video conferencing platform for reliable and secure collaboration, from any device. GoToTraining The 1 ranked online training software for delivering remote and hybrid learning. Secure Your Workforce Protect your employees' data and passwords, wherever they work. LastPass Premium Intuitive, secure personal password manager available on any device. The process of using TeamViewer for tech support is fairly similar to that of using Join. That person will also need to install the TeamViewer client, though.
The only catch: TeamViewer is free for personal use only, so if you need it for any kind of business application, you'll need a pro-level license. Remote Desktop Connection Lastly, savvy users will also note that Microsoft's Remote Desktop Connection offers unattended remote access, also for free.
Frankly, I like both of the aforementioned tools better, but there's no harm in trying what's already built into Windows. In fact, if you have an Android device, check out this tutorial on getting started with Remote Desktop for Android. It's also available for iOS. Be respectful, keep it civil and stay on topic. We delete comments that violate our policy , which we encourage you to read. Do your best work. From anywhere. Our products power remote work by helping businesses connect and collaborate, support employees and customers, and secure their workforces.
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Once remote control is granted, you can chat, send files, and more. Easy-peasy, but note that Join. WebEx works a little differently from Join. Sometimes the bad guys will try to sell you support.
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