If the recipient is overseas, you can still arrange for the package to be held at a FedEx location. The process is slightly different as you'll have to call FedEx at and ask for international services to find locations.
As mentioned, this is a free service when you choose the hold option as you create the shipping label. That service charges varying fees that change according to package service type. You can also decide whether you want delivery at a specific time and day.
If you reroute a package to a different location, the original delivery address and the address on the ID of the person picking up the package have to match. If the recipient has, say, a post office box address on their ID, they should contact the FedEx location to find out what other ID and proof of address might be acceptable.
You can sort locations on the website. Alternatively, you can ask a FedEx representative to double-check if your preferred location allows you to use the FedEx Hold at Location option. The good news is that so many locations offer it that it shouldn't be difficult to find a nearby store that offers it.
If you can receive packages at home or at your business without fear of theft, you might not realize why the Hold at Location option is so handy. For many other people, however, this option is a lifesaver. If you travel or work during the day, having your package delivered and held at a retailer protects your shipments from being stolen from your doorstep.
Unfortunately, porch pirates are very real. A survey found that one in five people had a package stolen during the first few months of , and 54 percent surveyed had a package stolen in the past year. Package theft from company mailrooms is less of a concern. But at many businesses, front-office staff open the letters and packages. That's not good if you're trying to get a personal delivery at work to avoid potential porch-based theft. By sending a package to be held at a FedEx location or partner retail store instead, you avoid both of these problems.
Another issue is the ability to receive packages in the first place. Maybe you are staying at a temporary address where the management or owner has restricted delivery for guests. Alternatively, you might live in an isolated area that typically isn't on the delivery map for express package services. To find instructions for initiating or requesting a shipment redirect using the Hold at FedEx Location option, go to Requesting the Option.
Hold at FedEx Location More options and flexibility at no extra cost. Day and time available for pickup after shipment to most FedEx locations:. By 9 or a. FedEx Delivery Manager will allow recipients to select only eligible delivery options. You have until midnight the day before delivery to change your delivery location on all eligible packages. This location is near your home and you can pick up your package in-store on the same day as your missed delivery attempt. With FedEx Delivery Manager services, just choose to have your package delivered to one of 11, nearby secure locations.
You can also get tracking alerts, request a vacation hold and much more. Read More. When you select a vacation hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. FedEx will resume normal delivery on the first business day after your specified end date. Yes, you can sign up for FedEx Delivery Manager text alerts. Get instructions. A delivery exception occurs when a package is temporarily delayed while in transit, due to unavoidable circumstances.
This could be due to a weather issue, a natural disaster, a vehicle issue like a flat tire, or other conditions. Every effort is made to deliver every package as soon as possible, so an exception does not necessarily denote a late shipment. When shipping is as smooth as possible, customers have a better experience and brands receive a benefit to their reputation. Shipping carriers have made numerous improvements to the process, aimed at peace of mind and convenience for customers expecting an order.
Tracking numbers, the ability to provide special instructions, and other features have made eCommerce shipping much easier for everyone. The option to have an order shipped to a secure location for later pickup brings another level of convenience. Whether due to scheduling conflicts, delivery difficulties, or risk of package loss in a neighborhood, many customers would love to be able to choose a location at which they can pick up their shipments at their convenience.
FedEx Hold at Location brings this option to 3dcart stores. Here's a rundown on this feature, how it can come in handy, and how to add it to your eCommerce website. FedEx Hold at Location HAL is a shipping method in which the customer chooses from a list of pre-defined FedEx locations as the destination for their order, rather than entering their own address. When the shipment arrives, the customer is notified and then has 7 days to pick up their order from the location they specified.
Customers will need to bring identification and their tracking number when they pick up their order to help keep the process secure. With over 11, locations to choose from, it's crucial for customers to be able to narrow down the options presented to them at checkout. Qualifying locations will be listed complete with their addresses, business hours, and a shortcut to get directions so the customer can select the location most convenient for them.
Since convenience is a big part of the appeal of eCommerce, it might seem counterintuitive that a customer would prefer to make a trip to a FedEx location rather than receiving a shipment at home, but there are several reasons they might choose the option.
The customer might live in a location with problems receiving deliveries. This could stem from disorganization in an apartment complex's management — perhaps there's no clearly defined place to drop off packages that don't fit in a mailbox, and residents always need to go on a hunt for their packages as soon as they get the delivery notification.
0コメント